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Multiple Topics Matched - Set variable to value

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Posted on by LimeLeaf

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Dear community,

I'm currently struggeling with the "No valid entity found" options in the "Multiple topics matched" system topic.

As a default value there is escalate selected. But instead of esecalating when the user do not select a value provided from the bot, I want to use the "Set variable to value" as "Action if no entity found". This way I want to let the users run into the Fallback topic and let them reprompt there entry.

I tried different values but somehow I do not get the record right the question needs:

I tried the following entrys as records:

{ DisplayName: "Non of these", TopicId: "NoTopic", TriggerId: "NoTrigger", Score: 1.0 }

[{ DisplayName: "Non of these", TopicId: "NoTopic", TriggerId: "NoTrigger", Score: 1.0 }]

{TopicId: "NoTopic"}

Error Message: Variable is being set to an incorrect type. Assigned: String, expected: Record

What am I doing wrong here?

Cheers

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v-yetonggu-msft on at

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Re: Multiple Topics Matched - Set variable to value

Hi @LimeLeaf ,

Thank you for sharing, I have gained some knowledge.

Thank you for your support of the forum.

You can mark your reply as a solution.

Best Regards,

Sunshine Gu
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LimeLeaf 278 on at

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Re: Multiple Topics Matched - Set variable to value

Found the solution.

Record to enter:
{ DisplayName: "Non of these", TopicId: "NoTopic", TriggerId: "NoTrigger", Score: 1.0 }

You just have to select "Formular" at the "Default entity value" and insert the record:

This is working for me.

Another solution is to direclty add it in the code editor.