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Get Email (v3) return to PVA

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Posted on by Matthew5

Hi PVA community,

Apologies, bit of an amateur trying to get to grips with flows in PVA. I wondered if it was possible using the Get Email V3 function to return content to PVA.

For context I'm hoping employees can search to see if an email has been received from a customer to a shared mailbox. Using power automate to then inform the employee via PVA whether or not the email has been received.

I've attach the below image for what I'm hoping to achieve, I'm just having difficulties with the branched conditions. I've tried using condition & compose but no avail.

Thank you so much for any help.

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Calling actions from Copilot Studio

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Matthew5 on at

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Checking out similar posts in the power automate community Solved: Get emails (V3) - action if no results - Power Platform Community (microsoft.com),
I think I've got the action if no email received (I hope).

Ideally it would have an action for - if 0 emails received return a message to PVA along the lines of "no email received"
However, if there was an email there it would return date/time received etc.
Thank you!

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Expiscornovus 33,851 Most Valuable Professional on at

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Hi @Matthew5,

I would use a string variable at the beginning of your flow. In the condition you can set that variable with either the receivedDateTime value (of the first e-mail it found) or your own custom message if it hasn't found anything.

Below is an example of that approach.

first(outputs('Get_emails_(V3)')?['body/value'])['receivedDateTime']

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Matthew5 on at

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Thank you so much! That's worked.

Not the end of the world but I don't suppose you know if there's a way to format the way the date/time is returned. It's in an unusual format.

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Expiscornovus 33,851 Most Valuable Professional on at

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Hi @Matthew5,

Yes, you can use a formatdatetime function for that.

Change the expression to for example to the below to get 15-12-2021 (dd-MM-yyyy).

formatDateTime(first(outputs('Get_emails_(V3)')?['body/value'])['receivedDateTime'], 'dd-MM-yyyy')

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Matthew5 on at

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Thank you so much! I really appreciate your help

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