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Resetting my Copilot Studio

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Posted on by liancastillo

I was playing around - not too deeply with my Copilot studio last week and somehow this week it cannot answer the most basic of questions pertaining to a public website. I was wondering if anything I create with a Copilot chatbot would reflect permanently backend? I tried making a new one and the issue persists. I do not mind hard resetting as a free version would seem to work more effectively than whatever I have on me right now.

Free trial version can reference the website with no issues, so I have isolated the issue to my account.
https://web.powerva.microsoft.com/tryit?azure-portal=true

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CU22081450-0 Most Valuable Professional on at

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Hi @liancastillo ,

Are you using the same public link? Did you make any changes since last week?

This is weird If you are using the same link with the same chatbot without making any changes. If the problem persists, it would be great to share more details with the copilot studio team, they will be able to investigate it internally.

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liancastillo 6 on at

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@renatoromao Yes, I'm using the same public link. I tried with www. and without (https://) and there was no difference.
I only dabbled around conversation orchestration last week to explore uploaded files. I tried deleting the corrupted Copilot1 (test) and created a new one (default) and the issue persists. I agree it's weird and super frustrating because I was going to fix it not reading uploaded .txt files, now it can't even reference a public website.

I would love to connect with the copilot studio team, how do I go about this?

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CU22081450-0 Most Valuable Professional on at

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@liancastillo

This is weird.

What you can do is share the Generative AI page within the Copilot Studio here as a screenshot.

In parallel, if you want to raise a ticket in the CopilotStudio Support, you could use this link; https://go.microsoft.com/fwlink/p/?linkid=2132400&clcid=0x409&culture=en-us&country=us or this one https://www.microsoft.com/en-us/microsoft-copilot/microsoft-copilot-studio#Support-and-resources

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liancastillo 6 on at

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[redacted]

Thanks, I'll raise a ticket. Here is an example and what would appear in the free trial.

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CU22081450-0 Most Valuable Professional on at

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I was simulating the same scenario as you have (same site and question), and it is working well.

Go to your system topic called “Conversational boosting “ and verify if your data source is used and if they have everything correct on the Create generative answers properties set up.

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liancastillo 6 on at

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data kind: AdaptiveDialog beginDialog: kind: OnUnknownIntent id: main priority: -1 actions: - kind: SearchAndSummarizeContent id: search-content userInput: =System.Activity.Text variable: Topic.Answer moderationLevel: High tone: Friendly publicDataSource: sites: - "https://<website>/" sharePointSearchDataSource: {} - kind: ConditionGroup id: has-answer-conditions conditions: - id: has-answer condition: =!IsBlank(Topic.Answer) actions: - kind: EndDialog id: end-topic clearTopicQueue: true
It does also say,
"One or more commands are unavailable due to your current privileges for this environment. "

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