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Permissions needed. Ask your IT admin to add Team to this team/chat/meeting.

Posted on by 13

Good morning 

I had a chatbot working properly until yesterday, now each time I'm trying to open it we have this message "Permissions needed. Ask your IT admin to add Global EHS&S Learning Team to this team/chat/meeting."

Is there any actions or things that I need to check?

thanks for the help

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  • rayuth Profile Picture
    rayuth 8 on at
    Re: Permissions needed. Ask your IT admin to add Team to this team/chat/meeting.

    go to Microsoft Team App Desktop -> Power Virtual Agents -> chatbot -> Managment -> channel -> Microsoft Team -> Edit detail .

    rayuth_0-1654138416301.png

    I hope this screen can help u find it .

     

     

     

  • VirginieM Profile Picture
    VirginieM 13 on at
    Re: Permissions needed. Ask your IT admin to add Team to this team/chat/meeting.

    I don't have the "manage > Channel" where do I find this? thanks

  • rayuth Profile Picture
    rayuth 8 on at
    Re: Permissions needed. Ask your IT admin to add Team to this team/chat/meeting.

    thanks you.

    now i found it can fixed by this

    rayuth_0-1654053078744.png

    tick allow users to add this bot

  • YuHash Profile Picture
    YuHash 102 on at
    Re: Permissions needed. Ask your IT admin to add Team to this team/chat/meeting.

    Hi, for our case, we newly just share the bot with different AAD group, other than the one we originally used before. 
    Then strangely it worked for us. It's not related to teams admin center setting...at least for us. You might wanna try as well.. Thanks!

  • NL_Angela Profile Picture
    NL_Angela 33 on at
    Re: Permissions needed. Ask your IT admin to add Team to this team/chat/meeting.

    Than I have no idea.

    My advice is to ask the IT admin...because of the message; '"Machtigingen nodig. Vraag uw IT-beheerder om het xxxxxx toe te voegen aan dit team/chat/vergadering.

  • rayuth Profile Picture
    rayuth 8 on at
    Re: Permissions needed. Ask your IT admin to add Team to this team/chat/meeting.

    it not working for me. when try follow

    rayuth_0-1653556200948.png

    any solution for share link install bot

  • NL_Angela Profile Picture
    NL_Angela 33 on at
    Re: Permissions needed. Ask your IT admin to add Team to this team/chat/meeting.

    Microsoft support solution was working for us !

     

    you are facing this issue because required Teams permissions are not in place, and it required to turn on those permissions. Kindly ask your Teams admin to turn on the below permissions, please refer the screenshot below for more information

     

    NL_Angela_0-1652942516385.png

     

     

    NL_Angela_1-1652942540062.png

     

    It worked for us good luck all

  • YuHash Profile Picture
    YuHash 102 on at
    Re: Permissions needed. Ask your IT admin to add Team to this team/chat/meeting.

    @Svend79 , great thanks for your detailed information. We also published the bot by hyperlink only.

    We'll try assign the setup policy direct to the users and see if it will work... 

  • Svend79 Profile Picture
    Svend79 14 on at
    Re: Permissions needed. Ask your IT admin to add Team to this team/chat/meeting.

    @YuHash have now tried it with the group policy assignment and it works.

     

    btw. we publish the bot only by hyperlink, it is not found in the store, because we have not yet created an app for it...

  • Svend79 Profile Picture
    Svend79 14 on at
    Re: Permissions needed. Ask your IT admin to add Team to this team/chat/meeting.

    Hi @YuHash

    we created a PVA bot and published it for testing to members of an AAD security group. Then when the permission error occurred and they could no longer open the bot, we created a setup policy and assigned it direct to the users. Since then it works again.

    We have not yet assigned the group to the policy. Apparently that is the difference. I'll test using the group assignment and get back to you....

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