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what will happen if we exceed the 2000 sessions paid?
* automatically bill another 1000 session?
* PVA works slowly or does not work?
This is a quote from the licensing guide on enforcement of billed sessions limits.
Overage handling
While occasional and reasonable overages will be tolerated, customers exceeding purchased capacity
should adjust their purchase quantity per standard Microsoft terms to remain in compliance.
Comprehensive monitoring, reporting and alerting mechanisms will be instituted to assist customers with
managing Power Virtual Agents capacity. More stringent technical enforcement (including service denial)
will result for usage that is significantly over the purchased capacity
So exceeding the limit occasionally will be ignored. But if you do it every month MS expects you to adjust your session count up or they will take action. But the purchase doesn't happen automatically and PVA does continue to work without a slowdown, until it becomes a chronic problem.
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