How to provide attachment option in Power Virtual Agent

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Posted on by ankjain30

Hi Team,

Is there a way to provide user an option to select attachments in Power Virtual Agent ?

Thanks,

Ankur

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CU22081450-0 Most Valuable Professional on at

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Hi @ankjain30 ,

Not yet.
I created the idea here: https://powerusers.microsoft.com/t5/Power-Apps-Ideas/Attach-file-to-Power-Virtual-Agents/idi-p/461708

Please, make the answer like a solution to help more users!
Thanks! 🙂

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CU22081450-0 Most Valuable Professional on at

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Hi @ankjain30 ,

Is there any pending thing?

You can use the Bot Framework to do it.
While Microsoft provides better in-app support for this, you can do the following,

Deploy a custom web-canvas (see documentation) that supports attaching images / files
Upload the image / file to your own Azure Blob storage
Send the URL as a message activity (response to a question node) so that it gets assigned to a variable
Use that URL in Flow / Skills to achieve your desired outcome
Microsoft provided a github sample that attempts to mimic this capability.

Using only Power Virtual Agents, you can vote here: https://powerusers.microsoft.com/t5/Power-Apps-Ideas/Attach-file-to-Power-Virtual-Agents/idi-p/46170...

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If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.
Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/

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Underson 2 on at

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hello guys, so this functionality is not supported?

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MikeGorbachep 10 on at

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Hi Renato, is there any feature on PVA that allow the bot to respond with an 'UPLOAD FILE' button? Because i need people from my org to upload their file to the bot specifically (like ms form).

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MariahHoward 4 on at

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@MikeGorbachep did you ever find a solution to this?

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adilei Microsoft Employee on at

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Currently this is only supported with a custom canvas (see @renatoromao 's response above)

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