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Power Platform Community / Forums / Power Apps / Custom Page on click o...
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Custom Page on click of unresolved Email

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Posted on by 5

I want to open a custom page when click on unresolved email in CRM and want to disable the default behaviour of click action on unresolved email.

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  • Diana Birkelbach Profile Picture
    3,072 Most Valuable Professional on at

    Hi @gmsingh_008 , 

     

    Maybe this link to the docs might help: https://learn.microsoft.com/en-us/power-apps/developer/model-driven-apps/override-default-open-behavior-grids?WT.mc_id=BA-MVP-5004107

    If you need any details also on how to open a Custom Page, please let me know.

  • GauravSingh Profile Picture
    5 on at

    Hi @DianaBirkelbach ,
    Thanks for the sharing information,
    I need more details on it as the Scenario is : - as you know If there is any unresolved email it show in red color on click them add new record option pop up, I wand my custom page to pop up instead the showing it's default behaviour that is create new record.

     

  • GauravSingh Profile Picture
    5 on at

    gmsingh_008_1-1698229943085.png

    Instead of Right side pop up need to open custom page.

     

  • Diana Birkelbach Profile Picture
    3,072 Most Valuable Professional on at

    Hi @gmsingh_008 , 

     

    Maybe we can clarify first, where is the starting point. If you are in the list with E-Mails , and want to override the open behavior, Scott Durow has a video showing the process of overriding the default open behavior step by step: https://www.youtube.com/watch?v=99uU5gGN15w&t=679s&ab_channel=ScottDurow

    - To open a Custom Page as a dialog: I have a blog: https://dianabirkelbach.wordpress.com/2021/07/29/how-to-make-dialogs-for-model-driven-apps-using-custom-pages/

     

    If your stating point is somewhere else, please let me know. 

     

     

     

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