Dear,
I use a form processing model to extract data from PDF and keep getting the following error when I run the flow.
More details of the situation
- A flow designed to read PDF files in the folder one by one ( Total # PDF : 300 and each file only has 1 page)
- Extract information from 4 fields
- Error occurs to a few files randomly ( * I have run the flow 3 times with the same files. Error happened to 7 files, 5 files and 3 files for the each try, but on different files every time)
{"operationStatus":"Error","error":{"type":"Error","code":"DependencyFailure","message":"Timeout on Cognitive backend","properties":{"DependencyHttpStatusCode":"408"}}}
Could you please advise me how to solve this issue?
Many thanks for your help in advance!
Thanks for your response and great to hear that the improvement will be made soon!
This is a problem that we have identified when there is an heavy load on the service which cause timeout.
We are working on a fix that should be available in production in January.