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AI Builder - Dependency Failure

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Posted on by 5

Dear,

 

I use a form processing model to extract data from PDF and keep getting the following error when I run the flow.

 

More details of the situation

- A flow designed to read PDF files in the folder one by one ( Total # PDF : 300 and each file only has 1 page)

- Extract information from 4 fields 

- Error occurs to a few files randomly ( * I have run the flow 3 times with the same files. Error happened to 7 files, 5 files and 3 files for the each try, but on different files every time)

 

{"operationStatus":"Error","error":{"type":"Error","code":"DependencyFailure","message":"Timeout on Cognitive backend","properties":{"DependencyHttpStatusCode":"408"}}}

 

Could you please advise me how to solve this issue?

 

Many thanks for your help in advance!

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  • CWKim Profile Picture
    CWKim 5 on at
    Re: AI Builder - Dependency Failure

    Thanks for your response and great to hear that the improvement will be made soon!

  • Verified answer
    CedrickB Profile Picture
    CedrickB on at
    Re: AI Builder - Dependency Failure

    This is a problem that we have identified when there is an heavy load on the service which cause timeout.

    We are working on a fix that should be available in production in January.

     

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