Avoid Reset of Global Variable in PVA

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Posted on by nikviz

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I am setting bot variable from external source (https://learn.microsoft.com/en-us/power-virtual-agents/authoring-variables-bot) to capture pageurl and some other details.

However, when I restart the conversation, these values get set to blank and the question where i have declared these variables start to pop up. I want to avoid the popping up of these questions which i created to set the custom variables.

I can send these variables value to onlineExcel or to a database outside and call back when the restart trigger is used, however how do I link it to the session? I tried using the guid() function in power automate, however it guid changes the value when restart/start over is used.

Any help/workaround to achieve this?

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nikviz 242 on at

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Re: Avoid Reset of Global Variable in PVA

Hi @HenryJammes

Tested and this works.
Thanks for this.
ConversationId remains consistent throughout the session.
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HenryJammes on at

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Re: Avoid Reset of Global Variable in PVA

Hi @nikviz,
Have you considered using the ConversationId?
Solved: Getting the Conversation ID value from PVA to Powe... - Power Platform Community (microsoft.com)
Henry