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AI Builder Output Format Issue: JSON Instead of Text

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Posted on by LsLee

I am experiencing a persistent issue with AI Builder where the output is in JSON format despite setting the output to text. The input to AI Builder is a string, and I have verified that the prompt settings are configured to output text. However, the response still includes JSON formatting. I have tried clearing the browser cache, updating AI Builder, and ensuring the input data is clean and correctly formatted, but the issue remains unresolved.

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Copilot Studio pre-built agents/templates

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Artur Stepniak 1,539 Super User 2025 Season 2 on at

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Hello,

it's not an issue. I've not checked, but I guess the output, apart from the prediction, also contains other data. Check out the format of this record. You can parse it by using "Parse value" action and extract all the necessary details.

In case of any other questions, let me know. If the answer helped you, mark it, so that others can benefit from it.

Best regards,

Artur Stepniak
Interested in GenAI? Visit my site!

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LsLee 89 on at

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thank you for the support!

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