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Chat with bot but NOT any response

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Posted on by 6

hi team, 

 

I just deploy the successful bot on the team, I test with a bot it was okay, But the someday after (5 days after) I try to chat with the bot again, but it can't respond anything like the image below:

thinhnguyenhung_0-1655706296232.png

Do you have any idea for this,

 

Thanks,

Thinh Nguyen

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  • thinhnguyenhung Profile Picture
    thinhnguyenhung 6 on at
    Re: Chat with bot but NOT any response

    Hi 

    I just try today it works. 

    thinhnguyenhung_0-1655778653484.png

    I don't sure why it happens, Do you have any idea about the reason for this. 

     

    Thanks,

    Thinh Nguyen

  • Expiscornovus Profile Picture
    Expiscornovus 31,139 on at
    Re: Chat with bot but NOT any response

    Hi @thinhnguyenhung,

     

    Have you tried any of the of the other topic trigger phrases (besides the greeting)? Do those other topics work?

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