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Old Sku Power Virtual Agents Capacity Question

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Posted on 5 Jan 2024 02:58:40 by lisachu0805 Microsoft Employee

Does sessions need to be assigned to a specific environment when I am still using old PVA authorization for my environment? Can I still consume it in a tenant-wide manner without specifying it like before?

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MSPPQ 18 on 18 Jul 2024 at 14:14:47

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Old Sku Power Virtual Agents Capacity Question

1. How do I know if my bot uses the "old" per session license or the messaging license?
2. If it uses the "old" licensing structure, how can I migrate it to the new one?
remidyon on 12 Jan 2024 at 20:57:58

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Re: Old Sku Power Virtual Agents Capacity Question

Hi @lisachu0805
The old PVA sku is still working like before however you won't be able to use any of the generative AI capabilities unless you migrate to the new "per message" license.
Note: if you purchase the new "per message" license you will not be able to use it on an environment already using the "old" per session license, you will have to use a different environment or replace the old SKU with the new one