Power Platform Community Forum Thread Details

I'm creating my first chatbot in Teams. I made an entity called PM tool. It has several items, including one called PMW. While testing my bot I discovered that it recognized PMW but not pmw in user input. That surprised me since natural language rules ought to equate them.

But since they weren't, I added pmw as a synonym to the PMW item. And I got this error: Synonym value cannot be used as an item name. So since I can't add case variations of my item, how do I force the bot to recognize pmw as the PMW item?