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The chatbot will be used to retrieve frequently needed details. Users might enter "prod server" or "production server" then it should return the server name. Users can request for SharePoint, Wiki links etc. and chatbot should provide the details. I would like to store all these details somewhere in excel kind of file where we can keep on adding the details and chatbot should just go to that file and retrieve the data. I found few links where SharePoint list was used. Do we have any other alternatives to store the data to file and retrieve from there? I would like to avoid the frequent changes to be done in bot flow, instead I would just add the new details to the file.
Hi
You can use excel online, call the flow from power automate into PVA
or if you have data stored in databases, you can call connectors like MySQL or Dataverse
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