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Publish & Channel Management

How to integrate PVA with Instagram

Posted on by 6

Hello everybody,

I'm facing challenges trying to integrate Power Virtual Agents (PVA) with Instagram

through the Facebook Developer platform.


Previously, i've integrated Dialogflow in the same way and it worked perfectly with Instagram. However, when trying to replicate the process with PVA, I am running into obstacles.


There's a way to make that connection? I didnt found anything at internet

  • Re: How to integrate PVA with Instagram

    PVA does not offer an Instagram channel capability currently though we'd be interested in your vote over on


    There is probably a feasible path of some sort where you use PVA on DirectLine to interact with a pro-code service you would stand up that talks to the Instagram API's; ie your standalone service would act as a proxy.  I don't have examples of connecting to Instagram however.

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