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Community site session details

Session Id : VqPdWclkIE7k9s1loiR/wP
Copilot Studio - Publish & Channel Management
Unanswered

How to integrate PVA with Instagram

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Posted on 15 Sep 2023 14:53:15 by 6

Hello everybody,

I'm facing challenges trying to integrate Power Virtual Agents (PVA) with Instagram

through the Facebook Developer platform.

 

Previously, i've integrated Dialogflow in the same way and it worked perfectly with Instagram. However, when trying to replicate the process with PVA, I am running into obstacles.

 

There's a way to make that connection? I didnt found anything at internet

  • Jameslew_MSFT Profile Picture
    on 27 Sep 2023 at 16:11:48
    Re: How to integrate PVA with Instagram

    PVA does not offer an Instagram channel capability currently though we'd be interested in your vote over on https://aka.ms/pvafeaturerequest

     

    There is probably a feasible path of some sort where you use PVA on DirectLine to interact with a pro-code service you would stand up that talks to the Instagram API's; ie your standalone service would act as a proxy.  I don't have examples of connecting to Instagram however.

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