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Power Platform Community / Forums / Copilot Studio / Calling an action does...
Copilot Studio
Answered

Calling an action does not seem to do anything?

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Posted on by MikeDent 8

When I call an action, which creates a flow, such as sending an email, posting a message to a Teams channel.

I save the action, click the back arrow and the flow is not there? See attached screenshots.

I expect to see it appear below the `+` sign where I am connecting it to?

Any ideas where I may be going wrong? This is the first time I have used copilot studio.

Thanks

Mike

 

 

Screenshot 2023-11-16 at 15.19.43.png
Screenshot 2023-11-16 at 15.14.53.png
Categories:
Calling actions from Copilot Studio
I have the same question (0)
  • Expiscornovus Profile Picture
    Expiscornovus 33,502 Most Valuable Professional on at

    Hi @MikeDent,

     

    If it hasn't added the saved flow automatically to your topic, you should also be able to look it up instead afterwards.

     

    1. Find the name of your saved flow

     

    savedcloudflow.png

     

    2. Search for it in the call an action dialog and add it as an existing flow instead.

    lookupcloudflow.png

  • MikeDent Profile Picture
    MikeDent 8 on at

    Hi, thanks for your reply.

    Sadly when I search it does not find it?

    See below

     

    Screenshot 2023-11-17 at 15.58.32.png
    Screenshot 2023-11-17 at 15.57.43.png
  • Verified answer
    Expiscornovus Profile Picture
    Expiscornovus 33,502 Most Valuable Professional on at

    Hi @MikeDent,

     

    To be able to select your flow it has to start and end with two specific actions:

    - When Microsoft Copilot Studio (or Power Virtual Agents) calls a flow (first action)

    - Return value(s) to Microsoft Copilot Studio (last action)

     

    https://learn.microsoft.com/en-us/microsoft-copilot-studio/advanced-flow-create

     

    If you don't use those actions it won't show up/you cannot connect to it.

  • Nishanthtv Profile Picture
    Nishanthtv 6 on at

    Hello Sir, 

     

    I am stuck at the same situation. As you have mentioned to create Return Value(s) to PVA, I did the same and the flow still does not show up. Could you please help. 

    Screenshot 2024-02-23 161042.jpg
    Screenshot 2024-02-23 161016.jpg

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