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Session Id : 285vF4i5kaeh8790NOEEmZ
Power Platform Community / Forums / Copilot Studio - Calling Actions from Copilot S... / Calling an action does...
Copilot Studio - Calling Actions from Copilot S...
Answered

Calling an action does not seem to do anything?

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Posted on 16 Nov 2023 15:22:18 by MikeDent 8

When I call an action, which creates a flow, such as sending an email, posting a message to a Teams channel.

I save the action, click the back arrow and the flow is not there? See attached screenshots.

I expect to see it appear below the `+` sign where I am connecting it to?

Any ideas where I may be going wrong? This is the first time I have used copilot studio.

Thanks

Mike

 

 

Categories:
Flow Integration
Screenshot 2023-1...
Screenshot 2023-1...
I have the same question (0)
  • Expiscornovus Profile Picture
    Expiscornovus 32,859 Most Valuable Professional on 17 Nov 2023 at 15:50:06
    Re: Calling an action does not seem to do anything?

    Hi @MikeDent,

     

    If it hasn't added the saved flow automatically to your topic, you should also be able to look it up instead afterwards.

     

    1. Find the name of your saved flow

     

    savedcloudflow.png

     

    2. Search for it in the call an action dialog and add it as an existing flow instead.

    lookupcloudflow.png

  • MikeDent Profile Picture
    MikeDent 8 on 17 Nov 2023 at 16:00:54
    Re: Calling an action does not seem to do anything?

    Hi, thanks for your reply.

    Sadly when I search it does not find it?

    See below

     

    Screenshot 2023-1...
    Screenshot 2023-1...
  • Verified answer
    Expiscornovus Profile Picture
    Expiscornovus 32,859 Most Valuable Professional on 17 Nov 2023 at 16:38:50
    Re: Calling an action does not seem to do anything?

    Hi @MikeDent,

     

    To be able to select your flow it has to start and end with two specific actions:

    - When Microsoft Copilot Studio (or Power Virtual Agents) calls a flow (first action)

    - Return value(s) to Microsoft Copilot Studio (last action)

     

    https://learn.microsoft.com/en-us/microsoft-copilot-studio/advanced-flow-create

     

    If you don't use those actions it won't show up/you cannot connect to it.

  • Nishanthtv Profile Picture
    Nishanthtv 6 on 23 Feb 2024 at 10:41:23
    Re: Calling an action does not seem to do anything?

    Hello Sir, 

     

    I am stuck at the same situation. As you have mentioned to create Return Value(s) to PVA, I did the same and the flow still does not show up. Could you please help. 

    Screenshot 2024-0...
    Screenshot 2024-0...

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