Unanswered

Cannot create/edit bot anymore, always unexpected error.

(0) Share

Report

Posted on by ewing_lin

I created one bot and until yesterday(8/2) I was able to edit the bot. But start from today when I try to edit this bot or create a new bot it always return an error. Any action with bots in the app returns the same error.

Something went wrong.

[N/A] That didn't work. Please try again or refresh your browser. TraceId: Unexpected error: {}

I tried clear browser cache, reboot, uninstall app and sign out but nothing helps.

I can still use the app I created but not able to edit it now.

Categories:

General topics

I have the same question (0)

All responses (4)

Answers (0)

Sort by

CU22081450-0 Most Valuable Professional on at

Like (0)

Report
Copy link

Link copied!

Hi @ewing_lin ,

When you said "uninstall the app", do you mean Google Chrome/or your browser?

Is it a PVA for Teams or PVA for web?

Normally, you can validate three things:

1. If your organization changed the policies or DLP (data loss prevention) that are blocking you to change things.

2. If your organization changed your permissions within the Power Platform admin center (admin.powerplatform.microsoft.com)

3. If is a Microsoft issue that you need to wait some minutes and try again, or raise a ticket to the Support team: https://powervirtualagents.microsoft.com/en-us/support

Was this reply helpful? Yes No
macy44 16 on at

Like (0)

Report
Copy link

Link copied!

@ewing_lin I am having the same issue - the error says the below:
"Something went wrong. N/A that didn't work. Please try again or refresh your browser. Traceled: Unexpected error {}"
Have you had any luck figuring out what the problem is?

Was this reply helpful? Yes No
ewing_lin 2 on at

Like (0)

Report
Copy link

Link copied!

After one day I click on reload and it works again. I'm using Teams app in windows.
Didn't do anything and it works today.
If something changes perhaps it is network routing because I disconnect and reconnect VPN.

Was this reply helpful? Yes No
macy44 16 on at

Like (0)

Report
Copy link

Link copied!

Got it - yes mine started working the next day as well. maybe was the network routing - thanks!

Was this reply helpful? Yes No