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Power Platform Community / Forums / Copilot Studio / Know where the bot is ...
Copilot Studio
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Know where the bot is used

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Posted on by aMesquita 32

Hello,

Is it possible to verify in a conversation if the customer accessed from a custom page or Microsoft Teams?

Regards

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  • CU22081450-0 Profile Picture
    CU22081450-0 Most Valuable Professional on at

    HI @aMesquita ,

     

    Today, the unique way is to use External Variables inside your custom page, you can use following this documentation: https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables-bot#set-a-bot-variables-value-from-external-sources

     

    Will work on Teams only if you add your bot as a tab like a Website. If you can validate if your variable is blank (Teams way) or has a “Custom” value (Custom Page way)

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