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Multichoice option seems to re-trigger the same topic

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Posted on by 9

In one of our topics, selecting a multichoice option seems to trigger the begining of the same topic despite redirecting to another toping and ending the current topic.

 

How can I stop a user-selected option from triggering new topics outside the flow of the current one?

  • LeroyStaines Profile Picture
    LeroyStaines 9 on at
    Re: Multichoice option seems to re-trigger the same topic

    Thanks @HenryJammes, that did the trick.

  • HenryJammes Profile Picture
    HenryJammes on at
    Re: Multichoice option seems to re-trigger the same topic

    Hi @LeroyStaines,

     

    Can you try to disable interruptions in the question behavior so it doesn't trigger any topic?

    https://learn.microsoft.com/en-us/power-virtual-agents/authoring-ask-a-question#interruptions

     

    Henry 

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