web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Apps / Using model driven app...
Power Apps
Answered

Using model driven apps with D365 Customer Engagement data - CDS integration

(0) ShareShare
ReportReport
Posted on by 8

Hi,

 

I'm trying to use data from our Dynamics 365 Customer Engagement in a model driven PowerApp. My steps so far:

Creation of a CDS database for the existing standard environment seems to be not supported, so I created a new "TEST" environment.

To access the CE data, I probably need to configure synchronization between the two systems. So I am trying to set up data integration between my TEST CDS and the CRM Sandbox.

I added two connections (Dynamics 365 and Common Data Service) to the environment.

When I try to create a connection set, I can select the CRM Sandbox as connection 1, but I can not select the CDS connection as a target. There are no other connections available to choose from.

 

What am I missing?

Is this the correct way to build a model driven app for CRM data?

 

Regards

 

Sven

I have the same question (0)
  • Verified answer
    CWesener Profile Picture
    Microsoft Employee on at

     

    Hi @sventepe - what version of CE are you using? If you're on a V9 environment, you'll be able to access your CE environment directly from PowerApps without the need to integrate, as you can connect to your data directly.

     

    If you're on V9 and don't see your environment in the drop down on the PowerApps portal, let us know and we can try and help out.

     

    Thanks,

    Clay.

  • sventepe Profile Picture
    8 on at

    Hi Clay,

     

    our update to 9.0 is planned for this month. That sounds great, thanks for the info!

     

    Regards

     

    Sven

  • sventepe Profile Picture
    8 on at

    How do I actually connect to the data? We already got a 9.0 Sandbox running and I don't find a way to connect to that. The "Dynamics 365" connector does not allow instance selection. In the end I would need a DEV and LIVE instance of my app anyway with different datasources.

     

    Regards

     

    Sven 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Leaderboard > Power Apps

#1
WarrenBelz Profile Picture

WarrenBelz 493 Most Valuable Professional

#2
11manish Profile Picture

11manish 479

#3
Haque Profile Picture

Haque 328

Last 30 days Overall leaderboard