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Power Platform Community / Forums / Power Apps / Creating Task throws a...
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Creating Task throws an error you must be assigned a Dynamics 365 License

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Posted on by 11,415 Moderator

Hi Community,

 

I am running into a strange issue while creating a task from a Model Driven App. it fails with message you must have a dynamics 365 license assigned and i have correct licenses assigned.

 

Note: Creation of Notes/Emails / Phone calls is working

Any feedback ?

I have the same question (0)
  • v-bofeng-msft Profile Picture
    Microsoft Employee on at

    Hi @Mira_Ghaly :

    When you modify the ‘Task’ entity, did the app pop up the promotion of "you must have a dynamics 365 license assigned"?

    This may be related to the permissions of your current security role(like Environment Admin/System Administrator……or a custom security role). Please ask the admin to assign you a higher security role and then confirm whether the problem has been resolved.

    I think these links will help you a lot:

    https://docs.microsoft.com/en-us/dynamics365/marketing/admin-users-licenses-roles

    https://docs.microsoft.com/en-us/power-platform/admin/security-roles-privileges

    https://docs.microsoft.com/en-us/power-platform/admin/database-security

    Best Regards,

    BOf

  • Verified answer
    Mira Ghaly Profile Picture
    11,415 Moderator on at

    @v-bofeng-msft 

    The issue was that there was service account whose configuration was Read-Write ( License has been revoked from this user) and a sync workflow was running on Task creation with this user so that's why this error was thrown.

     

    So changing the user to Non-Interactive got this issue fixed.

     

    Thanks for your Help!

  • v-bofeng-msft Profile Picture
    Microsoft Employee on at

    Hi @Mira_Ghaly :

    Thanks for your reply, it seems that you have solved the problem yourself.

    Please consider marking your solution as a solution to help the others.

    Best Regards,

    Bof

  • Mira Ghaly Profile Picture
    11,415 Moderator on at

    @v-bofeng-msft  Thanks i did mark it

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