Hi Community,
I am running into a strange issue while creating a task from a Model Driven App. it fails with message you must have a dynamics 365 license assigned and i have correct licenses assigned.
Note: Creation of Notes/Emails / Phone calls is working
Any feedback ?
@v-bofeng-msft Thanks i did mark it
Hi @Mira_Ghaly :
Thanks for your reply, it seems that you have solved the problem yourself.
Please consider marking your solution as a solution to help the others.
Best Regards,
Bof
The issue was that there was service account whose configuration was Read-Write ( License has been revoked from this user) and a sync workflow was running on Task creation with this user so that's why this error was thrown.
So changing the user to Non-Interactive got this issue fixed.
Thanks for your Help!
Hi @Mira_Ghaly :
When you modify the ‘Task’ entity, did the app pop up the promotion of "you must have a dynamics 365 license assigned"?
This may be related to the permissions of your current security role(like Environment Admin/System Administrator……or a custom security role). Please ask the admin to assign you a higher security role and then confirm whether the problem has been resolved.
I think these links will help you a lot:
https://docs.microsoft.com/en-us/dynamics365/marketing/admin-users-licenses-roles
https://docs.microsoft.com/en-us/power-platform/admin/security-roles-privileges
https://docs.microsoft.com/en-us/power-platform/admin/database-security
Best Regards,
BOf
Michael E. Gernaey
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