web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Copilot Studio - Topic Creation & Management
Unanswered

How-to create a vertical list of quick replies for users

(2) ShareShare
ReportReport
Posted on by

Hello everyone,

 

A recurring ask in PVA is to be able to create a vertical list of quick reply instead of the horizontal list.

 

If you create a regular quick reply list with many values, you will get a scrollbar like this:

remidyon_0-1698845106226.png

This is not ideal as you can't really see all the options unless you scroll all the way. The workaround is to create a simple JSON payload in an adaptive card:

 

 

 

{
 "type": "AdaptiveCard",
 "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
 "version": "1.5",
 "body": [
 {
 "type": "Container",
 "items": [
 {
 "type": "ActionSet",
 "actions": [
 {
 "type": "Action.Submit",
 "title": "Customer Support",
 "data": "Customer Support"
 },
 {
 "type": "Action.Submit",
 "title": "Knowledge Base",
 "data": "Knowledge Base"
 },
 {
 "type": "Action.Submit",
 "title": "FAQ",
 "data": "FAQ"
 },
 {
 "type": "Action.Submit",
 "title": "Store Hours",
 "data": "Store Hours"
 }
 ]
 }
 ]
 }
 ]
}

 

 

 

 

which will generate a list of links like this (much easier to read / use):

remidyon_1-1698845317016.png

 

 

I have the same question (0)
  • HenryJammes Profile Picture
    on at
    Re: How-to create a vertical list of quick replies for users

    If you'd like the options to be stacked vertically in Teams as well, I suggest you have one option per container, i.e., like this:

     

    {
     "type": "AdaptiveCard",
     "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
     "version": "1.3",
     "body": [
     {
     "type": "Container",
     "items": [
     {
     "type": "ActionSet",
     "actions": [
     {
     "type": "Action.Submit",
     "title": "Option 1",
     "data": "Option 1"
     }
     ]
     }
     ]
     },
     {
     "type": "Container",
     "items": [
     {
     "type": "ActionSet",
     "actions": [
     {
     "type": "Action.Submit",
     "title": "Option 2",
     "data": "Option 2"
     }
     ]
     }
     ]
     } 
     ]
    }

     

  • vip01 Profile Picture
    52 on at
    Re: How-to create a vertical list of quick replies for users

    Please also guide on how to transfer chat to Microsoft teams 

  • vip01 Profile Picture
    52 on at
    Re: How-to create a vertical list of quick replies for users

    please also guide me on how to transfer chat to a person in Microsoft teams

  • wswitzer Profile Picture
    74 on at
    Re: How-to create a vertical list of quick replies for users

    When i try to json from the original poster and I click the button it does not output any text as in a quick reply. Am I missing something?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Chiara Carbone – Community Spotlight

We are honored to recognize Chiara Carbone as our Community Spotlight for November…

Leaderboard > Copilot Studio

#1
Michael E. Gernaey Profile Picture

Michael E. Gernaey 390 Super User 2025 Season 2

#2
Romain The Low-Code Bearded Bear Profile Picture

Romain The Low-Code... 306 Super User 2025 Season 2

#3
S-Venkadesh Profile Picture

S-Venkadesh 53 Moderator

Last 30 days Overall leaderboard

Featured topics