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Power Platform Community / Forums / Copilot Studio / Failed to uploading lo...
Copilot Studio
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Failed to uploading local knowledge from PDF and DOCx - No error returned

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When I attempt to upload a pdf or a docx file as knowledge for my copilot, the upload seems to be successful but no document is added to the knowledge. 
 
Steps - 
1. Navigate to add knowledge
2. click on files
3. click on "Click to Browse"
4. Navigate to file to upload and open 
5. Select "Add"
 
Outcome 1 - these steps work and the modal exits but no knowledge document is added to the knowledge base
Outcome 2-  these steps do not work and an error is returned outlining "There was a problem creating your knowledge source."
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  • peterswimm Profile Picture
    Moderator on at
    Please create a support ticket via the admin portal to look into the cause of this.

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