Thanks so much,

Hi @Tyler_Andrew,
I realize this thread is from a while ago, but I wanted to share an observation from a recent project in case it helps others facing a similar issue.
In my experience, Copilot Studio analytics is mainly designed to provide high-level business metrics, so the data in the Analytics tab (sessions, engagement rate, resolution rate, abandon rate, CSAT, etc.) can sometimes feel limited or confusing when you're trying to perform deeper analysis.
In a recent project where we needed more detailed analytics, we found that Azure Application Insights provided much better visibility.
Copilot Studio Analytics
Good for quick, out-of-the-box business metrics
Shows information such as:
Sessions
Engagement rate
Topic usage
Resolution rate
CSAT
Azure Application Insights
Better for in-depth technical diagnostics
Allows tracking detailed telemetry
Supports custom queries using KQL
Helpful for troubleshooting conversations, errors, and performance
So generally:
➡ Use Copilot Studio Analytics for quick business insights
➡ Use Azure Application Insights when you need deeper technical analysis or debugging
Hope this helps anyone running into similar analytics questions.