You’re offline. This is a read only version of the page.
2
Issue: On iPad, when clicked on Barcode Reader button, it launches the preview screen but with no camera view at all, it's totally black screen. The app can't scan anything too, I pointed the camera towards any barcode, it didn't register any scan.
Additional Info:
- For this specific iPad, it used to be working fine (same app, can see camera preview, can scan and detect barcodes). Out of sudden, 1 day it decided to not show the camera preview at all.
- For this specific iPad, the camera is working fine with the native default iOS camera app.
- I have 7 other iPhones which use the same app and have no issue with the camera, they all can scan and detect barcode perfectly.
- App ID: 6ce226b4-d8bc-4cda-8823-9c056fe773fa
- Session ID: 2d50298a-54f2-45fe-ab07-dc214a9e0f0a
Tried the following but didn't work:
- Clear cache from Power Apps
- Uninstall and reinstall Power Apps
- Restart iPad
- Disable camera permission, re-enable camera permission
- Made a minor UI update to trigger app update
The solution to fix this "barcode reader black screen" is to
- Switch the display mode to "Default" under "Settings -> Display & Brightness -> Display" and
- Reset the Font setting to default (middle position) under Settings -> Display & Brightness -> Display -> Text Size
Stay up to date on forum activity by subscribing.
#1
WarrenBelz
770
Most Valuable Professional
#2
stampcoin
494
#3
MS.Ragavendar
399
Share
Report
All responses (
Answers (