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Copilot Studio - General
Unanswered

Trouble Uploading Documents

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Posted on by 2

I am trying to upload a PDF document and have a PVA search it and generate answers. I have tried the following:

 

1. Upload the document under "AI capabilities". The document uploads fine, but I can't seem to get any answers related to the document, even if I ask for very basic things. It's as if I didn't upload it.

2. Provide a link to the document under Topics->System->Conversational Boosting. (I go to Create generative answers and edit data sources. )

 

When I do method 2, it permanently breaks the PVA. I get the error "Action of type ‘SearchAndSummarizeContent’ with id ‘search-content’ is invalid and is missing required properties. The dialog will now end." There seems to be no way back from this. I cannot find a component called search-content and there are no obvious "required properties". This error remains *after* I delete the link I added to the document. I basically have to start over at this point. When I attempt to publish there are 2 topic errors with Conversational boosting but when I go there and look at Topic checker, there are no errors.

 

If I try to replace the "Create generative answers" component and rebuild it, the condition below it is impossible to recreate because "Topic" has no attribute called "Answer" as is originally in the condition.

 

What am I doing wrong? I have searched the forums and Google and haven't found the answer.

 

Also, I don't understand the difference between methods 1 and 2.

  • SilvermineAI Profile Picture
    10 on at
    Re: Trouble Uploading Documents

    Boost conversations is kind of useless.

    SilvermineAI_0-1702516387774.png

     

  • SilvermineAI Profile Picture
    10 on at
    Re: Trouble Uploading Documents

    I have the same exact error. Created a new copilot, uploaded a PDF, no answers. Upload an .rtf with the same content, no answers. I literally ask verbatim stuff that's in the doc and nothing.

  • mboninco Profile Picture
    on at
    Re: Trouble Uploading Documents

    @jce1 
    Are you still having this issue using uploaded documents?

    Is so, there are a couple of things that could be causing the issue. If the copilots (bots) previously had an uploaded document that was deleted, it may be one source of your issue. This issue was recently fixed for new copilots but will still be an issue for copilots that had an uploaded document deleted before the fix was deployed. Can you still reproduce the issue with a new copilot?

    It's also possible that the results are getting filtered. If you go to the Boost conversations tab in the analytics section, it will show the reasons that results are not being returned. 

    For issue #2, where is your document being hosted that you are linking to? There are some differences on how a document is indexed/searched depending on where it is hosted at, but the AI that drives generative answers is the same.

     

    -- Mike Bonincontri 

     

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