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"Screen Zoom" adjustment in Android OS settings causes Apps to CRASH upon load in

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Posted on by UnishipCourier

I have some users with vision accessability needs that use tablets with the Android OS system settings changed to accomodate the screen zoom. This causes a 100% reproducability crash upon load in of apps. It crashes the entire powerapps and has an error "PowerApps has stopped". This crash happens for when then screen is adjusted to both be smaller or larger. Feedback sent with system logs. If microsoft needs any other information please respond. -Samsung SM-T377v Android 7.1.1

P.S. - Please get numberpad working for powerapps on numerical forms!

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v-monli-msft on at

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Hi @UnishipCourier ,

Is this happening to all the Android tablets? Can you try to change another device to test?

In addition, by "Screen Zoom" adjustment in Android OS settings, did you mean the setting in below link?

https://heresthethingblog.com/2014/02/04/android-tip-zoom-entire-display-android/

Regards,

Mona

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UnishipCourier 11 on at

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Thanks for the reply. I have not been able to reproduce this issue with other tablets. I think the two tablets where it was throwing an error had other compounding issues, but the setting was - system settings > Accessibility > Vision > Screen zoom and font > "Screen Zoom" = small / Large

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