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Power Platform Community / Forums / Power Apps - Power Apps Governance and Administ... / "Screen Zoom" adjustme...
Power Apps - Power Apps Governance and Administ...
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"Screen Zoom" adjustment in Android OS settings causes Apps to CRASH upon load in

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Posted on by UnishipCourier 11

I have some users with vision accessability needs that use tablets with the Android OS system settings changed to accomodate the screen zoom.  This causes a 100% reproducability crash upon load in of apps.  It crashes the entire powerapps and has an error "PowerApps has stopped".  This crash happens for when then screen is adjusted to both be smaller or larger.  Feedback sent with system logs.  If microsoft needs any other information please respond. -Samsung SM-T377v  Android 7.1.1

 

P.S. - Please get numberpad working for powerapps on numerical forms!

  • UnishipCourier Profile Picture
    UnishipCourier 11 on at
    Re: "Screen Zoom" adjustment in Android OS settings causes Apps to CRASH upon load in

    Thanks for the reply. I have not been able to reproduce this issue with other tablets.  I think the two tablets where it was throwing an error had other compounding issues, but the setting was - system settings > Accessibility >  Vision > Screen zoom and font > "Screen Zoom" = small / Large

  • v-monli-msft Profile Picture
    v-monli-msft on at
    Re: "Screen Zoom" adjustment in Android OS settings causes Apps to CRASH upon load in

    Hi @UnishipCourier ,

     

    Is this happening to all the Android tablets? Can you try to change another device to test? 

     

    In addition, by "Screen Zoom" adjustment in Android OS settings, did you mean the setting in below link?

    https://heresthethingblog.com/2014/02/04/android-tip-zoom-entire-display-android/

     

    Regards,

    Mona

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