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Why are test Model responses so different than after Publish in teams?

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Posted on by JW-10011840-0

I got a 30 day trial to Copilot Studio and created a few agents to play with and in the Studio app I used the test model panel on the left and it works great.

I then publish to teams and go into teams and ask the exact same question and it says its "I'm sorry, I'm not sure how to help with that. Can you try rephrasing?"

why is it so different on teams than in the test option in Studio

is there some publishing setting I'm missing?

I did a simple knowledge of 1 SharePoint directory and 1 public web site if that helps

thanks

john

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Publish & channel management

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SaiRT14 1,992 Super User 2025 Season 1 on at

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Hi JW-10011840-0

The test model in Copilot Studio and the live Teams bot might be using slightly different configurations.

Check the response settings for the agent in Copilot Studio. Ensure that any prompts or instructions added in the Studio are also published and available in the Teams bot.

pls try - thanks

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JW-10011840-0 2 on at

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thank you @SaiRT14 for your response... I guess I'm not sure what your saying... are there different settings for publish that changes the settings that are being tested in the "Test your agent" panel?

to be honest in this VERY basic test for a first agent I just created it added knowledge directories from my SharePoint drive

didn't adjust any topics or actions

but I did disable Allow the AI to use its own general knowledge.

are there other "response settings " I need to be adjusting

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