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Suggested answer

After publishing the app, not everyone receives the ‘Refresh’ popup

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Posted on by 2

Greetings, everyone!


Upon deploying the Canvas App to production, it should display a popup prompting users to refresh the app in order to connect with the latest version. However, this popup appears only for 90% of the users, while the remaining users can still access the previous version. This situation poses a risk for those users, as there might be changes in the backend flow or potential errors triggered by outdated versions.

Over the past two months, we have been releasing the app on a weekly basis, and this issue emerged just last week.

Have there been recent changes that caused this behavior?

How can we ensure that a popup message is consistently shown to all users whenever a new version of the app is published?


Thank you for your assistance in resolving this matter.

  • Suggested answer
    Ravindra Jadhav Profile Picture
    Ravindra Jadhav 240 on at
    After publishing the app, not everyone receives the ‘Refresh’ popup
    Hii,
    1. Popup Only Prompt when user is login to power apps and you published app in your production Environment. 
    2. if user login or using after publishing app then user will get newest version automatically 
    3. you can give app versions number at bottom so user can able to identify the which version they are using
    4. if current session is least in that case user will not get refresh button
     
     
    Kindly Accept the solution so other can also get help and thumbs up or hit like button 
     
    Thank You
    Ravindra Jadhav
     
    Keep Learing Keep Growing
  • VIP0289 Profile Picture
    VIP0289 18 on at
    After publishing the app, not everyone receives the ‘Refresh’ popup
    its not just you, i've been asking around and it seems to happening to others since i noticed on friday. seems to be hit or miss when clearing cache as well
  • Suggested answer
    FLMike Profile Picture
    FLMike 30,156 on at
    After publishing the app, not everyone receives the ‘Refresh’ popup
    Hi
     
    There is no way to guarantee that the popup will show up for everyone or when, there just is not.
     

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