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PVA can't load the image profile

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Posted on by 6

Hi!

I have a problem wiht the profile image of my PVA. When i created the BOT  i chose a image but a few days ago i chose another one and i published it, and actually I have the first image in some place, and the second one in other, and other user cant see the image. 

 

Do you know what is happening?? 

 

Thanks in advance. 

  • CU16091347-1 Profile Picture
    CU16091347-1 6 on at
    Re: PVA can't load the image profile

    I removed from the chanel and added it again, i am going to wait for a few hours and then i will see. The problem is like the added image. 

  • CU16091347-1 Profile Picture
    CU16091347-1 6 on at
    Re: PVA can't load the image profile

    Just like that! i cant see it in web and teams app, but in teams mobile app it is shown correctly. Thanks a lot! I will try it. 

  • ManikandanS Profile Picture
    ManikandanS 246 on at
    Re: PVA can't load the image profile

    Hello @IsraCTT ,

     

    Are you referring to Bot Icon which appears under bot details in PVA?. Where you are not able to see the updated image in web or any other channel?

    Try removing bot from that channel and add it again.

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