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Does teams not support video messages from PVA?

Posted on by 122

Hi,

I have created a copilot that shows videos when giving answers to the user.

 

It does work in the test tool but when I publish the bot to microsoft teams it ceaces to show it within the app, the bot seems to skip the video message.

 

I've seen the same issue in some posts with video adaptive cards.

JuanArango_0-1704284000326.png

JuanArango_1-1704284039092.pngJuanArango_2-1704284093705.png

thx in advance.

 

 

  • JuanArango Profile Picture
    JuanArango 122 on at
    Re: Does teams not support video messages from PVA?

    Hi everyone,

    Please ensure to check when the bot is published. I based my comment on the test tool, but it doesn't behave the same in Microsoft Teams. It might be obvious, but I'm new to it.

    Thanks for the support @HenryJammes !

  • Verified answer
    JuanArango Profile Picture
    JuanArango 122 on at
    Re: Does teams not support video messages from PVA?

    @HenryJammes Thats weird since I have made some trials on sharepoint videos with adaptive cards and the video is not shown, as if it couldn't access it. The account is granted with permissions to see it, the provided link is the share with link and the authentication method is manual.

     

     

     

    with both insert link and share link I get this error: "Content not available at the moment"

    JuanArango_0-1704287834042.png

     

  • Verified answer
    HenryJammes Profile Picture
    HenryJammes on at
    Re: Does teams not support video messages from PVA?

    Hi @JuanArango 

     

    Teams support playback of media within an adaptive card, but only if the media is hosted in OneDrive or SharePoint. Media hosted anywhere else is not supported today. 

     

    Henry

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