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Issue with Attachments

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Posted on by Community Power Pla...

Hi,

I have an app with a 'thread' entity. I need to be able to add attachments to each thread both from within the app and from flow (via an incoming email)

I'm using the attachments control in the app and this works well and I've also managed to upload via flow (by uploading to the notes entity and associating it with the correct thread record)

The issue is when it comes to uploading the same file multiple times. (There will be many times where the same file needs to be uploaded again or to a multiple threads). When using the attachments control in the app this works fine, it lets you add the same file multiple times. When using a flow to upload the file, the upload succeeds and shows in the app but when you try and download the file it gives an error of 'Couldn't download the file'. This happens when uploading the file to the same thread or even to a different thread record.

I've had a look at the 'note' entity in CDS, the files I uploaded via flow are exactly the same as those uploaded by the app so don't understand whats happening here.

Thanks in advance

Sam

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Microsoft Dataverse with Power Apps

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Community Power Pla... on at

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This suddenly started working properly... very strange.
If anyone has any insights, would be much appreciated.

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alrezac on at

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Hi,

This is definitely very odd. Looking through your description, I am not exactly certain what occurred here. I cant think of any reasons as to why it was occurring in the first place. I'll keep an eye out of any indication for what caused this but, honestly I am not sure what could have even caused this. If any other communities members had this happen to them before, feel free to chime in.

Regards,

Alex

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Community Support Team _ Alex Rezac
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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rmarquez 75 on at

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Hi,

I am struggling with getting a Flow set up to take Outlook email attachments and store them in the notes entity. Sounds like you figured it out. Would you mind sharing your Flow? Also, I plan to use a canvas app to display the attachment in a form. I'm currently getting a "Couldn't download" error just like you. Are you able to download the file from a form in CDS/Dataverse? I'm not. I get an error, but I'm attributing this to me possibly not setting up the flow to upload the files correctly to the notes entity. Any assistance you can provide is much appreciated.

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