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Power Platform Community / Forums / Power Apps / loading the template d...
Power Apps
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loading the template document failed

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Posted on by Community Power Pla... Microsoft Employee

Hi there,

 

I'm getting this error when attempting to create a new app from a template;

 

"We couldn't create your PowerApp, please try again.

Loading the template document failed"

 

I've tried doing this from different environments, but same error.  

Session ID: e3018aa6-c992-6ed8-ac0b-5d6a9818af55

 

Thanks

 

R

Categories:
Building Power Apps
I have the same question (0)
  • Community Power Platform Member Profile Picture
    Community Power Pla... Microsoft Employee on at

    Exactly the same problem here..

  • Community Power Platform Member Profile Picture
    Community Power Pla... Microsoft Employee on at

    Tip. What I just did. I de-installed PowerApps Studio from my Windows machine and then re-installed it from the Store.
    Now the error message doesn't show up anymore.
    Hope it helps.

  • AndyPennell Profile Picture
    AndyPennell Microsoft Employee on at

    Check the version of PowerApps, from gvraaij it looks like the older Studio cannot read some of the templates any more, as they were probably updated. The current version of Studio is 2.0.600

  • Community Power Platform Member Profile Picture
    Community Power Pla... Microsoft Employee on at

    Version is the latest - but I did find that connection from home solved the problem.

    I was initially connecting from inside my corporate network - possibly a firewall or whitelist URL issue...weird that everything else worked....oh well.

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