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Community site session details

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Copilot Studio - Bot Administration
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Error and cannot create any agents

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I went through the configuration steps for a new agent but did not add any Knowledge. After hitting "Create" the agent has come back with an error: "There was a problem creating your agent" {"error":{"message":"500"}}
 
I am now unable to do anything in the Agent section, including creating a new agent. Every time I go to the Agent tab it keeps taking me to the error page with no ability to do anything else. Seems like something needs to be cleared out.
 
Any suggestions?
 
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  • Suggested answer
    SaiRT14 Profile Picture
    1,988 Super User 2025 Season 2 on at
    Error and cannot create any agents
    The issue indicates that the agent creation process failed with a "500" error, and the Agent tab is now stuck, preventing further actions. This could be due to an incomplete or corrupted agent configuration in the backend.
     
    I created multiple Agents with and without Knowledge base with no issues. -Pls try to recreate with another name and let me know
  • Suggested answer
    Artur Stepniak Profile Picture
    1,528 Super User 2025 Season 2 on at
    Error and cannot create any agents
    Hello,
     
    I'd suggest you to create a ticket to MS Support - seems like some kind of corrupted data.
     
    In the meantime - I've just opened a group related to Copilot stuff. Maybe you'd like to join? I plan for it to be the place, where we can help each other. Here's the link: https://community.powerplatform.com/usergroups/details/?groupid=dbc367c2-b7b7-ef11-b8e8-7c1e5259f813.
     
    In case of any other questions, let me know. If the answer helped you, mark it, so that others can benefit from it.
     
    Best regards,
     
    Artur Stepniak

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