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Does anyone know how to reset the Fallback system topic to its default behavior?
For some reason I don't see the "Reset to default" option on System Topics. I am using PVA Unified Authoring.
Also, do you know how if there is a variable for UnrecognizedTriggerPhrase in the new Unified Authoring release?
I am trying to capture an "Unrecognized user input"
Thank you all so much.
Hi @ichbinchris
You're right, there isn't a 'Reset to default' option on the Fallback topic (I'll check internally if it's by design or an oversight).
Here's the default configuration, if you paste this in the code editor view of Fallback in place of what you have today:
kind: AdaptiveDialog
beginDialog:
kind: OnUnknownIntent
id: main
actions:
- kind: ConditionGroup
id: conditionGroup_LktzXw
conditions:
- id: conditionItem_tlGIVo
condition: =System.FallbackCount < 3
actions:
- kind: SendActivity
id: sendMessage_QZreqo
activity: I'm sorry, I'm not sure how to help with that. Can you try rephrasing?
elseActions:
- kind: BeginDialog
id: 5aXj5M
dialog: new_myChatbot.topic.Escalate
You need to make sure that you put your chatbot schema name (e.g. new_myChatbot), in place of the one in my example.
You can get the UnrecognizedTriggerPhrase simply by referring to the system variables.
Activity.Text is the most recent message sent by the user.
Henry
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