Power Platform Community Forum Thread Details

Does anyone know how to reset the Fallback system topic to its default behavior?

For some reason I don't see the "Reset to default" option on System Topics. I am using PVA Unified Authoring.

Also, do you know how if there is a variable for UnrecognizedTriggerPhrase in the new Unified Authoring release?

I am trying to capture an "Unrecognized user input"

Thank you all so much.

Categories:

You're right, there isn't a 'Reset to default' option on the Fallback topic (I'll check internally if it's by design or an oversight).

Here's the default configuration, if you paste this in the code editor view of Fallback in place of what you have today:

kind: AdaptiveDialog
beginDialog:
  kind: OnUnknownIntent
  id: main
  actions:
    - kind: ConditionGroup
      id: conditionGroup_LktzXw
      conditions:
        - id: conditionItem_tlGIVo
          condition: =System.FallbackCount < 3
          actions:
            - kind: SendActivity
              id: sendMessage_QZreqo
              activity: I'm sorry, I'm not sure how to help with that. Can you try rephrasing?

      elseActions:
        - kind: BeginDialog
          id: 5aXj5M
          dialog: new_myChatbot.topic.Escalate