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Power Platform Community / Forums / Copilot Studio / Unable to create agent...
Copilot Studio
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Unable to create agent flows due to connection related error

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Posted on by 42
Hi,

I am a new user of Copilot Studio.  When I tried to create a flow via Copilot Studio, I encountered the following error which doesn't allow me to create flows. I have no problem in creating flows via Power Automate on the same environment.
 
I clicked 'Change connection reference' but got almost the same error message as shown below.
 
Can anyone please help and advise what this error is and how to fix?  Your kind help will be much appreciated!
 
Best regards,
JB
 
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  • Verified answer
    Michael E. Gernaey Profile Picture
    53,392 Super User 2025 Season 2 on at
    Hi @JBLee
     
    Please make sure you have a license setup as this can cause this, not saying it does I am saying it can.
     
    Secondly, I would go in and click Change Connection Reference and build a new one.
    or Close this screen
     
    Go to powerautomate.com
    Go to the correct Environment
    Click ... More in the left nav
    Select Connectors
     
    See if you see the connection there and if so fix it, or create a new one there, then come back here and select that. Again you need this screen closed before you do those steps.
     
    You should CTRL F5 your agent before attemping to reconnect.
     


    If these suggestions help resolve your issue, Please consider Marking the answer as such and also maybe a like.

    Thank you!
    Sincerely, Michael Gernaey

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