Go To Step is not working in PVA

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Posted on by santhoshj

Hi Team,

I am trying to navigate to different step to by using Go To Step, but its not working. Attached Snapshot

Please help !! this is blocker

Thanks,

Santhosh

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HenryJammes Microsoft Employee on at

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Hi @santhoshj,

This is a known issue for which a fix is currently being rolled out.

In the meantime, you can use the code editor view to insert the 'Go to step' node.
E.g.:

- kind: GotoAction
id: Ghg73G
actionId: setVariable_hLJOnB

Henry

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santhoshj 17 on at

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Hi Henry @HenryJammes !!

Thanks for your response.. I have tried this.. (added this piece of code as shown below. (goToAction))

As a result, i am able to see the flow updated with this goToAction activity. (attached below)

But final output, its not working as expected. When i test it, its not going back to main question activity.
Also another unexpected error when chat is giving response

It would be really great if you any help us, since this a blocker for building chatbot for our app.

Waiting for your reply.
Thanks
Santhosh

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Robulane Microsoft Employee on at

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I think you have this loop because the question is skipped. Right now, the question is skipped by default if the variable already has a value. To change this behavior, you can open question properties and choose "Ask every time"

In the future we are planning to change the default behavior to always ask if the question is executed the second time.

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JackGorman21 5 on at

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Hi there, this is not working for us either.
Is there any indication of when the fix will be rolled out?
This worked fine in the old version.
Thank you.

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Robulane Microsoft Employee on at

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"Ask every time" should already work. If your question is not asked when "Ask every time" is selected, please create a ticket to customer support, it requires investigation.

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santhoshj 17 on at

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Thank you so much !!! This worked for us..

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