Dynamics 365 : Can webhooks return the response code as well as message from the api endpoint If it get fail.

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Posted on 28 Jun 2023 15:04:49 by Singapuram

Hello Experts,

I created an Azure Function that is called from CRM via WebHook. It is linked with action in CRM. Calling the action new_apidemo triggers the execution of the Function.

If the event of an Azure Function fails, this is the message that I receive.

Microsoft Dynamics 365 can’t complete your request. The webhook service endpoint may be configured incorrectly or is not available. Contact the service endpoint owner or your system administrator to validate your configuration. If the problem persists, contact Microsoft Dynamics 365 customer support for help.

Is it possible to pass additional messages back to Dynamics when validations fail in flow, explaining what exactly failed so that users of Dynamics 365 can take appropriate actions?

Thanks

-Sri

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Parvez Ghumra 1,579 Super User 2025 Season 1 on 04 Jul 2023 at 22:45:59

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Re: Dynamics 365 : Can webhooks return the response code as well as message from the api endpoint If it get fail.

@DynamicsHulk Have you considered wrapping your Azure Function's code into try-catch-finally block and in the catch block you could potentially log details errors/exceptions to Dataverse or App Insights?