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Power Platform Community / Forums / Power Apps / Button is not clickabl...
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Button is not clickable at certain Y level while focusing on TextInput

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Posted on by 156

Hello, currently we are developing a canvas app on a Handy Terminal device, on this device, we have a setting that allows us to disable the virtual keyboard, so we just need to use the physical keyboard instead. 17652_contents4__06867_zoom.jpg

We have a screen that onVisible we will SetFocus to a TextInput, we found that when the virtual keyboard is disabled, while focusing on the TextInput, if the Button is at around Y = 1000, you cannot click the button, what you have to do is to tap outside to deselect the TextInput and you can click the button. This does not happen when the button is set Y < 1000. What we think is that even though we disable the virtual keyboard, for some reasons there is still an invisible keyboard appears around the bottom of the screen when you select TextInput which overlap the bottom section of the app and prevent you click in that area. Could this be the problem of PowerApps or Android ? Here is an example, thank you.

 

ezgif-6-c037506c0c69.gif

 

 

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  • v-siky-msft Profile Picture
    Microsoft Employee on at

    Hi @MinhPham96 ,

     

    Did this error only occur on the Handy Terminal device? Do it work properly when running in the PC? 

    If the app work properly in PC Browser, and only doesn't work on that device, that could be the issue from Android/Device.

     

    You make a further test to see if there is something invisible blocking the screen/ the button is clicked?

    Add a Label in the screen, set Text property to ButtonName.Pressed, if the button is being pressed, the label displays true, then you can the test result.

    If it is truly the device issue, please try to enable the virtual keyboard and then minimize it to see if the issue is fixed?

    Sik

  • Verified answer
    MinhPham96 Profile Picture
    156 on at

    Dear @v-siky-msft , we used another keyboard and it solved our problem, thank you for your support

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