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Power Platform Community / Forums / Copilot Studio / Not able to integrate ...
Copilot Studio
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Not able to integrate knowledge base with VA

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Posted on by naveens1 22

Hi, First I created knowledge base where made customized qna and now I am trying to integrate with VA but not able to do so might be some authentication issue or some other problem, I am not getting flow inside the new solution PVAwthQNAMaker which I created. Below is the screenshots for the reference. Kindly help in this regards.

 

naveens1_0-1662354010748.pngnaveens1_1-1662354045310.png

 

Thanks,

Categories:
Calling actions from Copilot Studio
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  • peterswimm Profile Picture
    peterswimm Microsoft Employee on at

    Are you the admin for your environment? There are some admin steps here that they would need to complete before this could work:

     

    https://docs.microsoft.com/en-us/dynamics365/customer-service/integrate-km-with-pva

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