Announcements
Hello everyone,
I'm having trouble understanding something and I'm sure someone here has the answer. I've created a copilot with actions in the (actions preview) section. When I do it from the copilot test window, there are no issues; it responds well to my questions and I don't have any problems. However, as soon as I publish it to access on Copilot M365, it says it can't find the answer even when activating the Copilot Studio plugin.
Could someone tell me where I'm making a mistake or how having actions in Copilot Studio that can be used in M365 Copilot works?
Thank you and have a good day.
Plugin actions do not currently feed into m365 plugins. You will need to create a conversational plugin instead:
https://learn.microsoft.com/en-us/microsoft-copilot-studio/copilot-conversational-plugins
Hello,
Thank you for your response. I tried to do it via a conversational plugin. I can see it appear in my M365 Copilot window, but it never triggers. I must not be doing it correctly.
Is there a site other than Microsoft or a video that could help me understand what I'm doing wrong?
Thank you in advance.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our 2026 Super Users!
Congratulations to our 2025 community superstars!
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Valantis 279
Romain The Low-Code... 222 Super User 2026 Season 1
Arild Aarnes 64 Super User 2026 Season 1
