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Hi there,
I'm creating an FAQ chatbot. Sometimes, if a bot is unsure of which topic to go into, it will suggest 2-3 multiple choice options for the user to choose, like so:
When one of the options is chosen, the others disappear. I want to know if there's a way to make all of the options stay when one is chosen, in case the user wants to go back and choose another option. The goal is to let the user easily select another topic without having to re-type their question. If this isn't possible, does anyone have any other suggestions?
I am also using the Standard Teams version of PVA.
Thank you!
The topic options available in those choices are based on a partial match with whatever the user typed in. So once they clarify by picking one there is no way to retain the rest. If they type in the same original query they should get the options again, but that's the only way I know of to do it.
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