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Error from token exchange and can't fix it

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Posted on 29 Jun 2022 09:32:53 by

Hello, an error appears from the beginning of the application, 

 

Error from token exchange: Runtime call was blocked because connection has error status: Enabled| Error, and sharepointonline is in the block list. Connection errors: [ParameterName: token, Error: Code: Unauthorized, Message: 'Failed to refresh access token for service: sharepointonlinecertificatev2. Correlation Id=c83bb336-2c70-48e1-81ae-831d85e129e1, UTC TimeStamp=6/28/2022 2:26:43 PM, Error: Failed to acquire token from AAD: {"error":"invalid_grant","error_description":"AADSTS50173: The provided grant has expired due to it being revoked, a fresh auth token is needed. The user might have changed or reset their password. The grant was issued on '2022-05-11T11:17:30.2166618Z' and the TokensValidFrom date (before which tokens are not valid) for this user is '2022-06-21T09:48:36.0000000Z'.\r\nTrace ID: 89798d2d-357a-44ca-8acb-22398e658d01\r\nCorrelation ID: b780c2a9-73a9-4ec1-8df5-914ab3b75d87\r\nTimestamp: 2022-06-28 14:26:43Z","error_codes":[50173],"timestamp":"2022-06-28 14:26:43Z","trace_id":"89798d2d-357a-44ca-8acb-22398e658d01","correlation_id":"b780c2a9-73a9-4ec1-8df5-914ab3b75d87","error_uri":"https://login.windows.net/error?code=50173"}']

 

The error appears randomly in different connectors (for example in the sharepoint connector, get calendar, get manager o365). 

Logging off the user, changing the password, re-authenticating, refreshing the connections does not help. Fixed connections break again.

 

Do you have any idea guys? 😕

  • ragavanrajan Profile Picture
    7,036 Most Valuable Professional on 30 Jun 2022 at 21:27:33
    Re: Error from token exchange and can't fix it

    Hi @Monpaw 

     

    This error may occur if there is a token expiry limit set by your organization. 

     

    1. Check with your Azure Administrator if they have implemented any conditional access policy 

    2. Also, I can see there is a fix rolled out by Microsoft 

     

    https://github.com/SharePoint/sp-dev-docs/issues/7824 

     

    Ask your office 365 administrator to push the recent office updates. 

     

    Official article  

     

    Hope it helps. 
    ------------

    If you like this post, give it a Thumbs up. Where it solved your request, Mark it as a Solution to enable other users to find it.

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