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Bypassing the initial question in a Topic

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I am building a Topic that provides store hours for a given location based on a user's input/choice selections. My issue is when testing phrases like, "show me the hours for Miami" or just "Tampa," (instead of "what are your store hours?") the bot still asks for the location of the store I want to see the hours for. I was under the impression the bot would automatically recognize the location was already mentioned and provide the hours to the appropriate store. How can I get the bot bypass the initial question when the user inputs the relevant details in their original message? Thank you!

  • Verified answer
    HenryJammes Profile Picture
    HenryJammes on at
    Re: Bypassing the initial question in a Topic

    Hi @emilyR 

     

    This should definitely work if you're using entities in your question.

    That way, the question for which the answer is already provided (e.g. a city) would be skipped.

     

    Learn more here: Create and use entities (contains video) - Power Virtual Agents | Microsoft Learn

    And here: Slot filling best practices - Power Virtual Agents | Microsoft Learn

     

    Henry

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