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unable to save 6th starter prompt in copilot studio agent

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Posted on by AnilKumar

Hello

I am able to save only 5 starter prompt. if I try to edit and enter 6th prompt and click save, prompt is not saved and no error message is displayed.

how to resolve this issue?

Thank you

Anil

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Robu1 1,459 Super User 2025 Season 2 on at

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Hi AnilKumar

Thank you for choosing Microsoft Power Platform Communities.

It seems like you're encountering a limitation or a bug in the system.

Here are a few steps you can try to resolve the issue:

Clear Cache and Cookies: If you're using a browser-based interface, clearing your cache and cookies might help resolve any temporary glitches.

Try a Different Browser or Device: Sometimes, compatibility issues with specific browsers or devices can cause unexpected behavior.

Update Software: Ensure that you're using the latest version of the software or platform. Updates often fix bugs and improve functionality.

If this fixes the issue, please mark as resolved to help others with find it.

Happy to help,

Robu1 | Superuser & Moderator

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AnilKumar 30 on at

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Clearing cache or browser history did not help.

Tried in 2 different environments. Same result. unable to save 6th prompt.

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Robu1 1,459 Super User 2025 Season 2 on at

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I would recommend you reaching out to Microsoft Support or your admin team for Copilot Studio for a resolution.

https://support.microsoft.com/en-us/contactus

Let me know how this gets resolved.

I have also flagged this for further support within the community.

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Vinoth Selvam 1,590 Super User 2025 Season 2 on at

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Hi AnilKumar ,

Currently, Copilot Studio does not explicitly document a limit on the number of starter prompts. However, you are facing the issue.

Instead of adding a new prompt, try modifying an existing one to fit additional use cases. Else, you must add a sixth prompt, delete one of the existing five, then try adding it again based on which we can confirm the limitation with 5.

If you confirm the limitation as stated above, then you can try

Merging similar prompts into one, ensuring each prompt covers multiple variations of user input.

Reordering prompts based on priority, keeping only the most essential five.

Using conditions in topics instead of relying on additional starter prompts.

Thanks.

Visit my Blog

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Turbolego 7 on at

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We have the same issue.

Tried multiple browsers, computers, phones etc.

Cleared cache etc. nothing works.

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w.p 8,337 Super User 2025 Season 2 on at

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You can configure up to six starter prompts, that is the current limit in ms doc.

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