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Power Platform Community / Forums / Copilot Studio / Intergate PVA with an ...
Copilot Studio
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Intergate PVA with an exteral server

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Posted on by Microsoft Employee

Hello everyone,

 

We want to intergate pva chatbot to our backend. The backend plays a role of users. We hope to send message from backend to pva and capture the response of pva and send it back to backend. is there any solution for this specific need ? Thanks for your help.

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  • Verified answer
    HenryJammes Profile Picture
    Microsoft Employee on at

    Hi @Anonymous 

     

    You can integrate with a Copilot Studio bot through its APIs and be able to fake end-user messages to receive responses from Copilot Studio.

    See examples here: https://powerusers.microsoft.com/t5/General/API-integration-witn-Power-Virtual-Agent-Chat-bot/m-p/2419823/highlight/true#M7010

     

    Henry

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Thank you very much for your help, @HenryJammes . I tried what you said in the link, and it works well except the last step with GET. The state of GET request is 200 OK, but in the response body, i got  "text""Sorry, something unexpected happened. We’re looking into it. Error code: IntegratedAuthenticationNotSupportedInChannel.", which is supposed to be the response of PVA. Do you have any idea of this ? Thanks again for your help.

     

     
  • Verified answer
    HenryJammes Profile Picture
    Microsoft Employee on at

    I see - does your bot require authentication? Then I assume you also need to handle this through APIs.

    You can learn more here: Configure single sign-on with Microsoft Entra ID - Microsoft Copilot Studio | Microsoft Learn

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    The problem is solved. Thank you very much for your help.

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