When saving authentiation settings changes I get an error

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Posted on by RI-13061750-0

When I try and save changes to the authentication settings from Authentication with Microsoft to No authentication. I get the error "There was a problem saving your authentication settings. Please try again"

Any ideas or pointers will be welcome.

Many thanks,

Rob Ireland

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Michael E. Gernaey 53,928 Moderator on at

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Hi @RI-13061750-0

Did you by chance already publish to Teams or M365?

If you did, then you have to go and remove those before you can do this. If you did, go to teams and M365 (if you actually installed the agent there) remove it.

then go back into the Publish and click Teams/M365 and in the Window, you need to remove it from teams, save, then turn off the slider as a secondary step not at the same time.

Or something you added (SharePoint for instance requires security so you cannot turn it off if you have added any Service that is for internal employees only (or guests with Entra account)

If this helps resolve your issue, Please Mark the answer as such and mayhbe a like.

Cheers

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Michael E. Gernaey 53,928 Moderator on at

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Hi @RI-13061750-0

Any feedback on this one? Did the suggestions help?

If not, can you explain what worked so it can help others.

Cheers!

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