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Difference of two AI-generated answers for the same question.

Posted on by 27

Hi there,


When I test my chatbot designed for university student service, i found a problem affected the accuracy level of answers.

There is difference between when I send question after lots of questions and when I start run the chatbot and use this question as my first question. The former cannot be identified, and the latter can be identified. I have no idea how to solve this unless refresh. but I can't expect users refresh bot once ask a new question.


Thanks in advance!

  • Verified answer
    citron-truc Profile Picture
    citron-truc 395 on at
    Re: Difference of two AI-generated answers for the same question.

    Good morning,

    I hope you are doing well. This behaviour can come from multiple factors : generative AI keep past questions in memory and can become stuck when conversations get long.
    In order to avoid this, I would redirect to the reset topic each time a generative AI question was asked.
    Have a great day!

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