Can't access MS Dynamics CRM data in Power Apps

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Posted on by GopiDhanu

Hi,

I have connected my Microsoft Dynamics CRM online in Connections.

But i can't able to create an app for my Dynamics CRM online it's just connecting but not displaying the entities available in my Dynamics CRM online.

Can anyone help me out in this.

Regards,

Gopinath V.

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Building Power Apps

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v-yamao-msft on at

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Hi Gopinath,

Does this Office 365 account have a subscription of CRM? In the "Choose a dataset" section, there should be an organization name as below.

My Office 365 account has a subscription of CRM. And I tried to create an App using CRM connection, all the entities were available, it worked well for me.

Please make sure your account has the subscription of CRM. You could also recreate the connection to try again for this issue.

Best regards,
Mabel Mao

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GopiDhanu 4 on at

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Hi MabelMao,
I created a 30 day trial of CRM and i have subscription for CRM as well.
But even though i can't able to view my dataset.
Even though i checked with my companies CRM organisation which is a licensed one, even in that also i can't able to view the dataset.
Let me know if anything else there to check.

Regards,
Gopinath V.

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v-yamao-msft on at

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Hi Gopinath,

I was also using a 30-Day Free Trial of CRM. It worked for me when I created an App based on CRM Online. And my PowerApps version is 2.0.500, how about yours? It would be better to update your PowerApps to the latest version.

In your Connections list, what is the status of the Connection to Dynamic CRM Online? It should be “Connected”. Please make sure you have a proper connection.

Best regards,
Mabel Mao

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GopiDhanu 4 on at

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Hi MabelMao,
I am using Power Apps for web so that will be the latest version i assume.
And also my power apps connection with CRM online status is showing connected only.
Then why i can't able to view it, if you have any link or material to follow i will do it.

Regards,
Gopinath V.

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v-yamao-msft on at

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Hi Gopinath,

I tested again for this issue but I was not able to reproduce it. I hope this article about PowerApps and CRM could be a reference for you.

The article link is:
https://community.dynamics.com/crm/b/mscrmshop/archive/2016/06/06/crm-and-powerapps

Best regards,
Mabel Mao

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DaliaNZ 6 on at

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Hi,

I can't get to my Online CRM either.
I create the connections but no entities are displayed.
Also I have two CRM instances but nothing in the connection lets me specify which instance to connect to.

Thanks in advance.

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Amit077 2 on at

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I am getting Below error "user was not found" while connecting CRM to powerapp. Sometimes it will get connected and I am able to fetch data but randomly and so frequent it will disconnected.

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