Announcements
I just don't want to force the user to say anything. Can the bot automatically say the greeting topic on start?
Making PVA start a conversation with a user proactively has been submitted as an idea on the Idea forum:
https://powerusers.microsoft.com/t5/Power-Apps-Ideas/idb-p/PowerAppsIdeas/label-name/power%20virtual...
Can you please upvote it on the Ideas forum as well?
https://powerusers.microsoft.com/t5/Power-Apps-Ideas/Make-bot-start-the-conversation/idi-p/404752
Currently the auto-triggered welcome message is not enabled for web canvas (It is enabled in Teams and Facebook Channel). To be able to trigger the welcome message in web canvas, a hidden event activity need to be sent to the bot by the canvas. The activity type="event" and name="startConversation".
There are some sample code on how to implement in canvas:
https://github.com/microsoft/PowerVirtualAgentsSamples/blob/master/BuildYourOwnCanvasSamples/1.starter-full-bundle/web/public/index.html#L151
Is there any way to automatically display greeting by the chat bot on load of power portal page?
I don't think so.
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
Congratulations to our 2026 Super Users!
Congratulations to our 2025 community superstars!
These are the community rock stars!
Stay up to date on forum activity by subscribing.
Valantis 676
Vish WR 268
Haque 267
